Welcome to the Visa Information Service for the United States Embassy and Consulates in China. This website will allow you to purchase a PIN number to contact the Visa Information Service for the United States. The Visa Information Service can assist you with visa information and to make non immigrant visa appointments. If you DO NOT wish to proceed If you DO wish to proceed, please select your language below   For general inquiries regarding the Visa Information Center Service, you can call our Customer Service Helpdesk 86 21 50623880. This service is available from 8am to 5pm Monday through Friday, excluding Chinese Public Holidays. This service is currently answered in Mandarin only. Please note that specific information relating to US VISA service and Non Immigrant Visa appointments will not be provided by the Customer Service Helpdesk. This information should be obtained by calling 4008-872-333. For technical issues, please email to technical.support@usavisainformation.com.cn